ASAP Cleaners is committed to protecting our visitors’ and members’ privacy. This Privacy Policy describes the types of information that ASAP Cleaners collects from and about you when you visit our website, www.asapcleanersva.com (“Site”), mobile app (“App”), mobile messaging services, and or other online or offline communications (collectively, the “Services”). This Privacy Policy also explains how ASAP Cleaners may use and disclose such information, and your ability to control certain uses of it.
By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy, and agree to the ASAP Cleaners Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Services.
Information You Provide
ASAP Cleaners collects information from you when you choose to share it with us. This may include when you use our Services, register or create an online account with or through the Services, make a purchase, request information from us, sign up for newsletters, text messages, or our email list, use our cleaning and related services, enter into sweepstakes or other promotion, fill out a survey, request customer support, or otherwise communicate with or contact us. The information we collect may include your name, email address, password, telephone or mobile number, address (for pickup and delivery) and zip code.
You may also provide us with certain information in connection with specification transactions:
Information You Provide When You Make a Purchase. If you make a purchase from us, we collect a credit/debit card number and related financial information (such as CVV, expiration date, and billing address), or other payment information (such as via PayPal or Apple Pay), depending on the form of payment you choose.
Information About Your Clothing. We may also collect information on the clothes you are giving us for cleaning, including type, service requested, brand, color, size, and photos. We do this to provide you with an enhanced experience when using the Service.
Information You Provide Through Social Media. You may also be given the option to link to your Facebook or other social media account through the Services. When you do, we may automatically receive certain information about you based on your registration and privacy settings on those third party services.
Information Automatically Collected
Whenever you visit or interact with the Services, ASAP Cleaners, as well as any third-party advertisers and/or service providers, may use a variety of technologies that automatically or passively collect information about your online activity. This information may be collected in the following ways:
Usage Information: We may use a variety of technologies such as cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies), HTML5 cookies, or other technologies to collect certain information about visitors to, and users of, our Services and interactions with our emails and online and mobile advertisements, and to allow ASAP Cleaners to keep track of analytics and certain statistical information. This includes, but is not limited to, your browser type, device type, operating system, software version, the domain name from which you accessed the Services, the date and time you visit the Services, the areas or pages of the Services that you visit, the amount of time you spend viewing or using the Services, the number of times you return to the Services, other click-stream or site usage data, emails that you open, forward or click-through to our Services, and other sites that you may visit.
Device Information: We may automatically collect your IP address or other unique identifier (“Device Identifier”) for the computer, mobile device, tablet or other device (collectively, “Device”) you use to access the Services, including the hardware model and mobile network information. We may use a Device Identifier to, among other things, provide the Services, help diagnose problems with our servers, analyze trends, track users’ web page, email and mobile application movements/activities, help identify or gather broad demographic information for aggregate use, and retarget online and mobile advertisements to you across computers or devices you may use.
Third Party Service Providers. We may use third party service providers to support our Site or App. Some of these service providers may use technology such as cookies, web beacons, pixel tags, log files, Flash cookies, or HTML5 cookies to receive, collect, and store information.
Third Party Analytic Technologies. We may use third parties’ analytics and tracking tools to better understand who is using the Services, how people are using the Services, how to improve the effectiveness of the Services and related content, and to help us or those third parties serve more targeted advertising to you across the Internet. These tools may use technology such as cookies, web beacons, pixel tags, log files, Flash cookies, HTML5 cookies, or other technologies to automatically collect and store certain information. They may also combine information they collect from your interaction with the Site or App with information they collect from other sources. We do not have access to, or control over, these third parties’ use of cookies or other tracking technologies.
Combination of Information
We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through the Services, as well as information collected offline, across other computers or devices that you may use, and from third party sources.
ASAP Cleaners may use the information we collect from and about you for the following reasons:
We do not sell, share, rent or trade your personal information or geo-location information other than as disclosed within this Privacy Policy.
Cookies, Tracking Options
Certain parts of our Site and App require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Services or take full advantage of all of our offerings. Please refer to your Web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.
Our system may not respond to Do Not Track requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertising and to link data collected across other computers or devices that you may use. To understand your choices for receiving more relevant advertising or to manage your settings, please review the information below:
Opt Out Preferences
We provide our customers with the opportunity to opt-out of having their information used for purposes not directly related to placement, processing, fulfillment, or delivery of a product or service. To opt-out of marketing communications, you may use one of these convenient methods:
Your instructions to limit the use of your information for these purposes will be processed as soon as reasonably practicable. Additionally, we are not responsible for informing third parties (including without limitation our third party service providers or partners) with whom we have already shared your personal information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities
Access to Your Information
You may log in to your account page on the Site to update your profile, payment information, and preferences, or otherwise email us at support@asapcleanersva.com. If you choose to deactivate your account, we may still retain certain information for analytical purposes and recordkeeping integrity, as well as to prevent fraud, resolve disputes, enforce our Terms of Use or other policies, take actions we deem necessary due to technical and legal requirements, and as dictated by constraints related to the security, integrity and operation of our Services.
Non-affiliated third parties are independent from ASAP Cleaners and if you wish to receive information about your disclosure choices or stop communications from such third parties, you will need to contact those non-affiliated third parties directly.
THIRD-PARTY CONTENT, LINKS, AND PLUG-INS
The Services may have links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites.
The Services may also offer you the ability to interact with social plugins from social media sites, which may allow us and/or the social media site to receive data from or about you. In some cases, we may know that you clicked on a social plugin, such as a Twitter Follow button, or receive other information from the social media sites. Similarly, if you have previously provided personal information to a third-party operating a plug-in on the Services, then such third-party may recognize you on the Services. Your use of social network plugins is subject to each social media site’s privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites, we have no control over the information that is collected, stored, or used by social network plugins, and are not responsible for the practices of such sites.
Any information you may disclose on our Services, in blogs, on message boards, in chat rooms, or on other public areas on the Services or other third-party websites that the Services may link to, becomes public information. Please exercise caution when disclosing personal information in these public areas.
We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and visitors and users of our Services. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures. When you enter sensitive information (such as credit card information) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
REVISIONS TO THIS PRIVACY POLICY
We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. When we do, we will post the change(s) on the Services. Your continued use of the Services following the posting of changes to these terms means you accept these changes. If we change the Privacy Policy in a material way, we will provide appropriate notice to you.
If you have any questions or concerns about this Privacy Policy or the practices described herein, you may contact us at support@asapcleanersva.com or by mail to:
ASAP Dry Cleaners
7375 Sudley Rd
Manassas, VA 20109